data

Data insights improve customer experience

Create a wonderful shopping journey

By effectively collecting and utilizing data, companies can gain greater advantages in the competitive market and find the best marketing content and methods.

Help you record user data and synchronize it to the database in both directions

Make every interaction a

Label

• Through customizable labels, every interaction between you and your customers is clearly and automatically recorded.
• Real-name tracking of each message opening and clicking behavior, including basic information, interest preferences and consumption behavior, etc., to accumulate first-party member data
• Build a 360-degree customer profile and develop personalized marketing.

Data helps you accurately determine the next marketing and operation overview

Accurately record every consumption and make clear sales statistics.

Calculate the number of visitors, average order value, and order conversion rate for you

• Product browsing rankings let you predict the next recommended focus
• The ranking of added to carts allows you to accurately perform shopping cart remarketing
• You can intuitively determine which products sell best and their sales rankings

Graphical member data statistics, so you don’t have to spend a lot of money to make data reports

At a glance

Make every push a valuable product push

• When brand business owners have specific products, including new product launches, promotional offers, flagship products, etc., and need to promote them, they can intuitively analyze the cost of each message push and the product conversion rate brought about by the push.
• Make every message push produce real value.

Transfer LINE data to other platforms easily and painlessly

Enhance customer experience to a whole new level through data integration

Painlessly transfer LINE data to other platforms

Connect with CRM

• Use the same platform to continuously accumulate member data, actively integrate CRM into members' lives, and synchronize data in real time and in both directions.
• Utilize data integration to strengthen personalized marketing strategies, effectively increase average order value, and break down data silos.

Integrate customer behavior data from LINE and websites

Connect with e-commerce

• Track customer data across channels to build complete member profiles.
• After placing an order on the official website, LINE will push a notification indicating that the order has been completed.
• Design shopping cart remarketing based on click data, web browsing behavior, and past purchase history.

Identify LINE friends and customer IDs

Connect to POS

• LINE registered members allow brands to synchronize member profiles, consumer behavior and data reports with physical stores.
• Integrate online digital interactions and offline consumption data to match the physical store user's shopping journey with online browsing footprints into a single user profile.
• Accurately promote products that consumers like and significantly reduce the blocking rate.

More solutions

Using LINE social e-commerce

Active push notifications to wake up demand

Social e-commerce actively pushes content to awaken customer needs, and orders are completed within 30 seconds, creating competitive advantages in terms of influence and monetization

Professional management | Save operating costs

Develop the best strategy | Content value

Assist brands to establish LINE OA and solve problems

Create interactions through dialogue and find your golden fans

Personalized dedicated customer service

Improve operational efficiency

Leave a real person Q&A, hide the system automatically triggered messages, clearly understand the customer's problems, and personalize the conversation