data

Data insights enhance customer experience

Creating a wonderful shopping journey

By effectively collecting and utilizing data, businesses can gain a greater advantage in a highly competitive market and find the best marketing content and methods.

Helps you record user data and synchronizes it two-way to the database.

Transform each interaction into a series of

Label

• Customized tags clearly and automatically record every two-way interaction between you and your customers.
• The system tracks the opening and clicking behavior of each message using real-name authentication, including basic information, interests, and consumption behavior, accumulating first-party member data.
• Build a 360-degree customer profile and develop personalized marketing.

Data helps you accurately assess the next steps in your marketing operations.

Accurately record every purchase and clearly compile sales statistics.

We'll calculate visitor numbers, average order value, and order conversion rate for you.

• The product browsing ranking list helps you anticipate the next recommended products.
• Adding items to your shopping cart rankings helps you precisely target your shopping cart marketing efforts.
• It allows you to intuitively determine which products sell best and their sales rankings.

Chart-based membership data statistics allow you to generate data reports without spending a fortune.

It's obvious at a glance

Let every push notification promote valuable products

• When brand owners have specific products, including new product launches, promotional offers, and featured products, and need to promote them through push notifications, they can intuitively analyze the cost of each push notification and the product conversion rate brought about by the push notifications.
• Make every message push generate real value.

Easily and painlessly transfer LINE data to other platforms

Through data integration, elevate customer experience to a whole new level.

Painless transfer of LINE data to other platforms

Connecting to CRM

• Continuously accumulate member data using the same platform, proactively integrate CRM into members' lives, and synchronize data in real time in both directions.
• By leveraging data integration, we can enhance personalized marketing strategies, effectively increase average order value, and break down data silos.

Integrating customer behavior data from LINE and the website

Connecting e-commerce

• Track customer data across channels to build a complete member profile.
• After placing an order on the official website, you will receive an order completion notification via LINE push notification.
• Design shopping cart remarketing based on click data, web browsing behavior, and past purchase records.

Identify LINE friends and customer IDs

Serial POS

• Registering as a LINE member allows brands to synchronize member profiles, consumer behavior data, and reports from physical stores.
• By integrating online digital interaction and offline consumption data, the shopping journey of physical store users is compared with their online browsing footprints to form a single user profile.
• Targeted product recommendations based on consumer preferences significantly reduce the rate of blocking.

More solutions

Using LINE social e-commerce

Active push notifications to wake up demand

Community e-commerce proactively pushes content to awaken customer demand, enabling orders to be placed instantly within 30 seconds, building influence and monetizing competitiveness.

Professional management | Cost savings

Developing the best strategy | Content value

Assist brands in establishing LINE OA and resolving issues

Find your loyal fans by creating interaction through dialogue.

Personalized customer service

Improve operational efficiency

Leave real-person Q&A, hide system-triggered messages, clearly understand customer problems, and engage in personalized dialogue.