Matthew's Selection
We provide additive-free and sugar-free fresh milk yogurt, and insist on using pure fresh milk and exclusive lactic acid bacteria to create top-quality original yogurt, allowing ingredients to return to their purest beauty. We bring health and deliciousness to consumers through the strict selection of local ingredients, a friendly environment, and respect for food.
54.9%
Opening rate
50%↓
Manual reply volume
40%
Common problem solving rate
In the past, we personally responded to customer questions one by one through customer service, but we were always on vacation, off work, or unable to respond immediately. Now we organize all common questions and classify them, and use keyword automatic reply settings to easily solve more than 80% of common questions.
Chatbot one-to-one instant reply
Save the editor’s time cost!
Through a powerful SCRM system, we collect member needs and preferences, use automatic replies and data combined with post planning, send the right message to the right person at the right time, improve conversion rates and strengthen member loyalty.
SCRM database collection and application
Create situations and stimulate demand
Product recommendations are no longer monotonous
Weike Strategy helps to combine creative yogurt recipes with situational marketing to stimulate customers' purchasing desire and enhance brand interaction, allowing Matthew's Selection to become the customers' "yogurt nutritionist."
