Customer Service

ACT 艾客互動

Scale Expert Knowledge 

Build AI Digital Twins That Create Value

Built for expert-led brands in health and well-being.

We turn expert knowledge into trusted AI twins that engage customers, build lasting relationships, and drive transactions

helping experts scale beyond their time and unlock new commercial value.

ACT’s Unique Advantages

Intuitive User Interface

Easy-to-understand features, a visual interface, and helpful reminders—ready to support a wide range of use cases, from marketing and customer service to e-commerce sales.

直覺操作介面
串接LINE官方帳號的一站式平台

All-in-One Dashboard

Connect your LINE Official Account with verified communities, membership management, and e-commerce features. Manage everything from one backend and save your business time and money.

社群電商

Social Community Meets E-commerce

Complete conversational shopping in 30 seconds. Browse products, add them to your cart, place your order, and pay—all on LINE. A simple, fast e-commerce experience that boosts conversions!

專屬客戶成功經理

Dedicated Customer Success Manager

The Basic Plan includes one-on-one system consulting,

Dedicated Customer Support to Lower Barriers,

Get started fast, with support as you grow your brand and sales.


電商零抽成

Zero Commission on E-commerce Sales

No coding skills or big upfront investment required. For less than NT$50,000 a year, get an integrated system with zero transaction fees on payments or shipping, so you keep more of your profits.


政府認證

Government-Certified

Certified by the Ministry of Digital Affairs’ Digital Marketplace

Certified by the Cloud Generation Agriculture Pavilion

System uptime of over 98%

Taipei Digital Enterprise Development Center | Top 100 Advisory Team

ACT

Provide

E-commerce features, membership management, data analytics, remarketing tools, and a variety of modules in our marketplace—and that’s not all. We’re constantly adding new features to provide even better service!

Social CRM

Social CRM

Bring Your Online Store into the Chat

Integrate community, membership management, and e-commerce services,

Create an all-in-one social shopping experience!

From C2C to Brands: Growing Your E-commerce Business Through Social Media

LINE Marketing & Operations

LINE行銷維運

Your Best Assistant for LINE Marketing

Creative Content Meets LINE Marketing Tools

Create engagement through conversation,

Help brands create lasting value from their content through retargeting

Hear It from Our Customers

Social Commerce Drives Explosive Sales Growth

Improve Customer Experience and Increase Revenue

“If I had a guess, social commerce is the next area to really blow up.”

2010 Facebook Founder

Mark Zuckerberg 

ACT provides an end-to-end membership journey

01

Customer Acquisition

Grow Your Friend List Fast

02

Engagement

Build a Two-Way Communication Channel and Create Personalized Customer Experiences

03

Members

Turn LINE Followers into Loyal Fans

Build Relationships Before You Sell

04

Conversion

Improve your e-commerce conversion rate and grow sales and revenue

05

E-commerce

Social Commerce on LINE

Proactive Push Notifications Create Demand

06

Data

Use data insights to improve the customer experience

Create a Great Shopping Journey

07

Customer Service

Personalized, One-on-One Customer Support

Improve Operational Efficiency

A Trusted Partner to Brands

ACT supports a wide range of industries, including FMCG retail, mother and baby, beauty and skincare, high-value services, agriculture, and pet supplies. From individual sellers to enterprise brands, ACT provides one-stop system support and a dedicated Customer Success Manager to help you grow your brand. Build intuitive digital tools to help your business get the best results with fewer people.

個人賣家到品牌企業
ㄉ

Number of Orders

10000+

好ㄧ

Friend growth rate

200%

下單

Order conversion rate

8.7%

From ACT users

Recommended by Brands


See Why Brands and Businesses Are Embracing Social Commerce as an Industry Trend

Shi Shi Academy Founder|Claire

Why We Recommend It

  • Have a Website? Why Do You Need LINE OA?
  • Worried You Won’t Know How to Use It or Find Customer Support?
  • A Platform Provider That Thinks of Everything

Contact Us

Get in touch today and start managing your LINE account with ease!

Contact Us

A platform trusted by everyone from individual sellers to enterprise brands

Get Started Today

Build relationships first, then sell

Number of Orders

10000+

Friend growth rate

200%

Order Growth Rate

8.7%